It is a brand new start for me at Pulai Springs Resort and I am pleased to be here. Let me take this opportunity to thank the team members instrumental to the success of the Resort and its many achievements, making us one of the leading golf resorts and MICE facilities provider in this region. It is an honour to be part of this prestigious Group and it is my privilege to be given this opportunity to lead the Resort and the team to even greater heights.

My congratulations to the liaison committee members for a job well done at the Chari-tee Golf Tournament - Save Lives Now! Send your love to Sichuan, China on 14 June 2008. Aimed at raising funds for the victims of the recent earthquake in Sichuan, China, the Resort not only touched the hearts of generous donors to the event but also touched the lives of the Sichuan earthquake survivors who will benefit greatly from the goodwill of others. The tremendous effort put in by the committee members in organizing the successful event is applauded and we look forward to working hand in hand with the liaison committee in organising similar meaningful events in the future.

My first order of priority at Pulai Springs Resort is ensuring that members enjoy facilities and service excellence at all times at the Resort. My team mates and I are striving our best to enhance the Resort facilities and services to be on par with world standards and ultimately create a better environment for your unparalleled enjoyment.

Where the pursuit for perfection is our passion, we also passionately enjoy some relaxing moments at the Resort. Let me share my first golf experience at the immaculately designed Pulai Course. True to my motto of hitting it high and letting it fly, my game was far from inspiring when I lost 5 balls in 2 holes. However, you don't have to be the world's best golfer to enjoy one of the world's best golf courses at Pulai Springs Resort. As the saying goes 'Practice makes perfect' and I'll surely need to do practice more to perfect that swing.

I have excellent news. Anugraha, the newly refurbished boutique hotel is now open to pamper guests like never before and propel the Resort to higher acclaim in luxury accommodation. We have developed new service standards including butler service to provide the best in comfort, convenience and cosmopolitan charm that every guest deserves. This is an exciting challenge to market the new hotel together with the team. Look out for promotional rates and feel free to call us for further information. We would be glad to assist you promptly.

Finally, if I can be of service to you and your guest in any way in the future, please do not hesitate to contact me. Thank you.

Yours youthfully

Mike Ryan
General Manager
Pulai Springs Resort
07-521 2121 extn 4600